Terms & Conditions

General Terms

​The purchaser is responsible for all communications made to Hide-A-Way Doors in the ordering process, and your placement of any order is final except as otherwise provided herein. It is your responsibility to verify all measurements on your property and compare them to the dimensions listed on this site. Hide-A-Way Doors will not accept responsibility for errors made regarding any order or the measurement of any products that meet those specifications listed on this site. The advice from employees or representatives of Hide-A-Way Doors does not constitute any implied warranty of merchantability or fitness for any particular purpose.​

Secure Ordering & Payment Options

Our website store is set up with a premium credit card processing company (WePay) and is a CHASE affiliate. We are sorry, we no longer accept PayPal. Phone in your order if you wish by calling 1-(888)-9-Build It. All orders are secure, we accept credit cards (Master Card, Visa & AE) and use PayAnywhere company to process the transactions. All local orders, cash or check is accepted.

Returns & Refunds

Order Placements

During the ordering process, it is the responsibility of the customer to communicate in person, online store, email or by phone to Hide-A-Way Doors all of the details of your order. The customer acknowledges that all orders, once placed are final; it is your responsibility to verify all measurements on your property and compare them to the dimensions listed on this site. Hide-A-Way Doors will not accept responsibility for errors made regarding any order or the measurement of any products that do not meet those specifications listed on this site. No refunds are made for mistakes made by the customer or due to damages sustained in delivery, please see shipping information below. You acknowledge that all production lead times are clearly advertised and that Hide-A-Way Doors does not guarantee standard, non-rush, lead times, therefore, refunds because of lead times do not apply. 

Sale Terms

Due to the customized and specialty nature of the products we produce, all orders are considered special orders. When purchasing you acknowledge the unique and special nature of your order and agree that after 24 hours from the date and time of your order, your order will be final and nonrefundable. Once your order is placed, you have the ability to cancel your order within 24 hours, subject to a restocking fee equal to 25% of the amount of the cancelled portion of your order. By submitting a final order to Hide-A-Way Doors, you agree to this provision and acknowledge that it is reasonably necessary so that Hide-A-Way Doors can deliver your customized order in a timely manner to your requested specifications. All cancellations must be made via email to sales@hideawaydoors.com If you cancel your order after 24 hours, no refund will be issued unless expressly agreed in writing by Hide-A-Way Doors as provided herein. You acknowledge that you have read, understand and agree to all terms and conditions listed on this Site and at checkout, and the provisions of this paragraph and these Terms supersede any oral representation made by any employee, representative, or affiliate of Hide-A-Way Doors during or prior to the placement of your order. Please be aware that if you cancel your order after the 24 hour cancellation window, or if you dispute any charge to your credit card in an attempt to circumvent any provision of this paragraph or these Terms, you will be responsible for the costs incurred by Hide-A-Way Doors in collection of your payment, and that failure to pay, in whole or in part, will be reported to all major credit reporting agencies pursuant to the Fair Credit Reporting Act. You further acknowledge that, if you obtain any Products or access to the Site by fraud or deceit, or if you engage in a frivolous dispute of charges, you may be prosecuted under the criminal statutes of the relevant state. When you order from Hide-A-Way Doors, you are guaranteed to receive all of the products in new condition without defect from our facility. Please see VISIBLE DAMAGES & INSPECTING FOR DAMAGES for information on damages & defects caused in shipping.

HIDE-A-WAY DOORS, LLC.